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Field service inventory FAQs
1. What does field service inventory management software do?
It helps teams track parts and supplies across warehouses, service vehicles, and field activity, including transfers, usage, replenishment, invoicing, and QuickBooks-connected records.
2. Can each truck have its own stock?
Yes. Each truck or van can be set up as a separate inventory location with its own quantities, while the company-wide total remains visible. Transfers and reorder settings can be managed by location.
3. Can a technician invoice the customer on site?
Yes. Technicians can generate, print, or email invoices and receipts from a mobile device and capture customer signatures. Existing customer orders can also be converted into invoices.
4. Does it work without a connection?
Most mobile features work offline and sync once the device reconnects, helping technicians continue working in areas with limited or no signal.
5. Will someone help us get it set up?
Yes. The HandiFox team provides onboarding and setup support, including help with locations, items, replenishment settings, and the QuickBooks connection.
6. Is HandiFox a field service management platform?
No. HandiFox focuses on inventory, purchasing, and invoicing. It does not provide work-order scheduling, dispatch, route planning, or ticket management.
7. Does it integrate with QuickBooks?
Yes. HandiFox Online connects with QuickBooks Online, while HandiFox Desktop connects with QuickBooks Desktop. Data syncs in both directions, with updates typically reflected when work is saved.
