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When Bella Viva Orchards’ booming online sales outgrew their manual shipping process, the family-run California fruit producer turned to HandiFox to bring accuracy and speed to order fulfillment. With barcode scanning, batch picking, and seamless integration with QuickBooks and Webgility, the company minimized shipping errors, improved accuracy, and increased warehouse productivity, all without disrupting its existing processes.
Background
Bella Viva Orchards is a family-owned and operated business that grows, harvests, and dries fruit in California’s Central Valley, one of the world’s most productive fruit-growing regions.
The company was founded by Victor and Angela Martino, whose passion for quality fruit and innovation dates back to the late 1980s. What began as a small family endeavor to dry fruit for personal use has grown into a nationwide supplier of natural, additive-free dried fruits. Named after their daughters, Belle and Vivian, the business remains deeply rooted in family tradition and quality craftsmanship.
“Growing the fruit that we dry and market enables us to have complete control over the fruit quality from the initial growing phase on through the final packaging and delivery.”
Elliot Gage, Technical Solutions Consultant, Bella Viva Orchards
The Challenge
As Bella Viva’s internet sales channel grew steadily over three years, so did the volume of orders flowing through the warehouse. The company managed e-commerce inventory using QuickBooks Enterprise and manual counts on printed inventory sheets—a method that couldn’t keep pace with growing demand.
The process for fulfilling orders involved checking off hard copy pick slips and then generating packing slips, invoices, and labels through Webgility’s integration with QuickBooks. While it worked, the manual checks left too much room for human error.
The Solution
Bella Viva chose HandiFox Desktop for its ability to fit seamlessly into existing systems without the need for major process changes or expensive backend overhauls.
“We had explored options in the past that would have required significant rework of our accounting backend with a significant dollar investment as well. HandiFox was selected because it fit our current operations. We didn’t have to alter our procedures much; the flow just worked.”
Orders placed through the website now flow automatically into QuickBooks via Webgility, where HandiFox takes over for order picking and packing. Using handheld barcode scanners, warehouse staff can process orders in batches, validate items in real time, and double-check shipments before they leave the facility.
This two-step verification ensures accuracy for every order and drastically reduces the risk of mis-shipments - one of the team’s top concerns before adopting HandiFox.
The Results
Bella Viva transitioned to HandiFox in just one month. Warehouse personnel quickly adapted, citing the system’s intuitive interface and ease of use.
With barcode scanning and automated quantity updates, warehouse tasks that once took several minutes per order now take seconds. Inventory auditing, order fulfillment, and shipping are now fully digitized and synchronized with QuickBooks Desktop and Webgility.
Key Results:
- Automated inventory auditing, order fulfillment, and shipping workflows.
- Barcode scanning added both speed and an extra layer of accuracy.
- Quantity updates and order validation take seconds instead of minutes.
- Smooth integration with QuickBooks Desktop and Webgility - no disruption to existing processes.
What’s Next for Bella Viva Orchards
Bella Viva continues to focus on sustainable growth, expanding its reach while staying true to its roots as a family-run producer of healthy, natural foods. The company is constantly refining its processes for greater efficiency, quality, and scalability.
With HandiFox supporting its operational backbone, Bella Viva Orchards is well-positioned to continue delivering its superb dried fruits to customers nationwide quickly, accurately, and with the same care that defines its brand.
From manual checks to barcode precision, Bella Viva Orchards has transformed its fulfillment operations, cutting shipping errors, saving time, and empowering its team to keep growing with confidence.
